Refund Policy
To avoid any inconvenience, please review our refund policy carefully before making a purchase. For any additional questions, feel free to contact us.
All purchases, subscriptions, and refunds are managed through our parent platform, GEO my WP. This website does not directly process payments.
14-Day Refund Policy
If, for any reason, you are not satisfied with our products or services, you may request a refund within 14 days of your purchase. We will cancel your subscription and refund 100% of your payment (renewal refunds are subject to the conditions below).
Refund Conditions
- Deactivate the License Key: Ensure the license key is deactivated on all sites from your account.
- Remove the Plugin: Delete the plugin from your site.
By requesting a refund, you agree to deactivate the license key and remove the plugin. Using our plugins without a valid license key violates our terms and conditions and this refund policy.
If you reactivate and use the plugin after a refund, we will assume you wish to continue using the product. In such cases, we reserve the right to treat continued usage as a new purchase or reinstate the subscription accordingly.
One-Time Refund Policy
We allow you time to test our plugins and request a refund within the refund window stated above. However, each product is eligible for only one refund per customer. If you purchase the same product again after receiving a refund, you will not be eligible for another refund for that product.
Note: We reserve the right to decline refund requests that appear to be fraudulent, abusive, or violate our terms of service.
Refunds for Subscription Renewals
Renewals are eligible for a refund within 7 days of the renewal date, with a 5% transaction fee deducted from the refund amount. We send two renewal reminders before processing payment. If you do not wish to renew, you must cancel your subscription before the payment is processed.
You can manage or cancel your subscription at any time via your account page.
Still Not Sure?
If you have any questions about our refund policy or pre-sale concerns, feel free to contact us. We're happy to help!